FAQ and Support

 How do I access LEARN.uada.edu?

You can access LEARN.uada.edu in two ways. First, you can type the address, http://learn.uada.edu, directly into your browser. Second, you can go to the UADA home page (https://www.uaex.uada.edu/), and click on “Professional Development” from the top menu.  Now click on the Login to Learn In-Service Training button from the menu. After you have gone to the site, you can add it to your favorites list in your browser to access it later. 


screenshot of home page for Learn

Figure S-1. Screenshot of LEARN.uada.edu home page. 


What is my username and password for LEARN.uada.edu?

After clicking login at the top right corner, you will be taken to the login screen. You will need to click on the UADA Employee Login button.  Your username and password are your Active directory username and password that you use to log in to your computer. If you have forgotten this password, you will need to contact the IT Call Center at callcenter@uada.edu.

screenshot of login page for Learn

Figure S-1a. Screenshot of the login page

Once I log in to the site how do I find a class?

There are two ways that you can find a class. The first way is to do a keyword search. To do a keyword search, click on the area on the home page next to the black arrow in Figure S-2 below. Keywords can be the instructor, a word in the title of the class, or class dates.

screenshot of home page for Learn

 Figure S-2 Screenshot of keyword search results page. 


You can also search for classes using the “Search Courses” tab at the top of the page. Click “Search Courses”  at the top of the page as shown in Figure S-2. Then choose the Employees Only filter on the left side of the screen. (Figure S-3). Once you have selected Employees Only, you can search for the course by course title using the search box at the top right. screenshot of search area and filters

Figure S-3 Screenshot of keyword search results page. 

Once you locate the course, just click the box and select the button that says Go to course as shown in Figure S-3a.

screenshot of go to courseFigure S-3a Screenshot of Go to course. 


To enroll in a course, click on the Enroll me button as shown in Figure S-4 below.

how to enroll in the course

Figure S-4. Screenshot of enroll me button. 

I accidentally enrolled in a class. What do I do?

Please email the system administrator at learn@uada.edu and state the class from which you need to be removed. 

Once I have enrolled in a class, what do I do?

The type of class (classroom, webinar, online, blended) will determine your next step. It is suggested that you look at all the sections of the class to familiarize yourself with the class and what you need to do next. This will give you an idea of what is required to complete the class and will allow you to see any messages or materials the instructor(s) has posted for you. 

Almost all classes, regardless of type, will contain a course evaluation that must be completed within 30 days after the in-service to receive credit for the class. This evaluation will be completed in the evaluation section of the class on LEARN.uada.edu. In Figure S-5 below, you can see an example of a course page. screenshot of sample course page

Figure S-5. Screenshot of sample class page.

The class in the picture (Figure S-5) has two elements that the student must complete before receiving credit for the class and printing their course certificate. These two elements are:

1)   Watch a video

2)   Complete the Course Evaluation

If the class is a face-to-face class, after the classroom portion of the class, the instructor will submit attendance for students. Once attendance and any other required elements have been completed, a student can then print a course completion certificate. 

How do I take a quiz or a course evaluation?

Click on the link for the quiz or evaluation. You will then be guided through the process of completing these elements. (Figure S-6)

screen shot of quiz page

 Figure S-6. Screenshot of sample quiz page.

How do I print my course completion certificate?
Once you have completed all the required elements for the course simply click on the “course certificate” link. To retrieve your certificate, click the “Get your certificate” link and either save or print your certificate. (Figure S-7) If you can’t print your certificate and you have completed all the required elements, please contact Information Technology at (501) 671-2302 or by email at learn@uada.edu.

screen shot of Get Certificate button

 Figure S-7. Screenshot of sample retrieve certificate page.

How do I view the classes that I have enrolled in?
This is called a “List of Enrollments” report on LEARN.uada.edu.  To retrieve this report, go to the site home page and click the "My Reports” menu option at the top of the home page. Next select, “List of Enrollments.” 

screen shot of reports acess

 Figure S-8. Screenshot of the home page with “Reports” link and "List of Enrollment" link noted. 


screen shot of enrollment report

Figure S-9. Screenshot of "List of Enrollments" report with Course Title Search filter and report results noted blue arrows.

You will now see your list of enrollment (noted by the blue down arrow) for any course since you signed on to Learn. You can filter these results by searching for Course Title using the search box noted with a blue arrow to the left above. 

You can also export your enrollment report into a printable document by clicking on the drop-down at the bottom of the page and selecting a format, then clicking Export as noted in Figure S-10 below.

screen shot of export of report

Figure S-10. Screenshot of "List of Enrollments" with download options noted.

If you are unable to access your report or have trouble viewing it, please contact Information Technology at (501) 671-2302 or by email at learn@uada.edu.

I need to update my profile. How do I do that?

Click the red down area next to your profile picture at the top right of the page. Click on the “Profile” link.

screen shot pointing out profile link

 Figure S-11. Screenshot with “Profile link” noted. 

Once your profile appears, choose the edit profile tab and make your changes. When you are done with your changes, click the “Update Profile” button at the bottom of the page.
screen shot of profile page

 Figure S-12. Screenshot of edit profile link “Edit profile” link noted.

I have not received an email regarding the course evaluation for an in-service class I took a week ago. How do I find out where to complete the evaluation?

The evaluation for each class is located within the online class on LEARN.uada.edu. You will receive an e-mail reminder to complete the evaluation once the instructor updates the attendance.

Last modified: Friday, April 14, 2023, 11:48 AM